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Task Management

The Task Management module in the LISA allows users to organize, assign, and monitor tasks related to cases.
This ensures accountability, better collaboration, and improved tracking of progress.

📌 Creating Tasks​

  1. Navigate to the Tasks section in the left-hand menu.
  2. Click New Task.
  3. Fill out the required details:
    • Task Title – a short, descriptive name.
    • Description – details about the work to be completed.
    • Due Date – expected completion date.
    • Assigned User(s) – select from available users.

✅ Once saved, the task will appear in the case timeline.

📊 Tracking Progress​

  • Tasks are displayed with status indicators:
    • ⬜ Not Started
    • ⏳ In Progress
    • ✅ Completed
  • Use filters to view tasks by case, user, or deadline.
  • Overdue tasks are highlighted in red for visibility.

🔔 Notifications​

  • Users assigned to a task receive automated notifications.
  • Notifications are triggered when:
    • A task is assigned.
    • A due date is approaching.
    • A task is completed.

👥 Collaboration​

  • Tasks can be linked to cases for context.
  • Multiple users can collaborate on the same task.
  • Comments allow for quick updates and communication within each task.

🛠️ Admin Controls​

  • Administrators can configure:
    • Task categories (e.g., Investigation, Documentation, Review).
    • Default deadlines for recurring tasks.
    • Permissions for creating, editing, and assigning tasks.